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Terms & Conditions

A legal disclaimer

Welcome to Itumeleng Phillips Counselling. By accessing or using this website (the “Site”) and the services offered through it, you agree to be bound by the following Terms and Conditions (“T&Cs”). Please read them carefully. If you do not agree to these terms, please do not use this Site.

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1. Website Owner

This website is owned and operated by Itumeleng Phillips, a Registered Counsellor (HPCSA PRC 0044792) in South Africa, offering virtual counselling services under BHF Practice Number 1246968.

Website: www.itumelengphillips.co.za

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2. Services

This Site provides information about mental health services, including individual counselling, family and couples therapy, grief support, life transition guidance, and career counselling. All sessions are conducted online via secure platforms (e.g., Zoom or Microsoft Teams).

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3. Use of the Website

  • You must be at least 18 years of age or have parental/legal guardian consent to use this Site or book services.

  • You agree to use this Site in accordance with all applicable South African laws and regulations.

  • You may not use this Site for any unlawful purpose, or to solicit others to perform or participate in unlawful acts.

 
4. Booking and Cancellation

  • Sessions are by appointment only and must be booked via the website’s online booking system.

  • Cancellations must be made at least 24 hours in advance. Late cancellations or missed sessions may incur a cancellation fee.

  • Payment is made via EFT or offline methods. Invoices will be issued on request.

 
5. Client Confidentiality and Privacy

  • All client information is treated with strict confidentiality, in accordance with the HPCSA Ethical Guidelines and the Protection of Personal Information Act (POPIA).

  • By using this Site, you consent to the collection and processing of your personal information for scheduling and service delivery purposes.

  • For more details, please refer to our Privacy Policy.

 
6. Intellectual Property

All content on this Site, including logos, text, graphics, and downloadable materials, is the intellectual property of Itumeleng Phillips Counselling and may not be copied, reproduced, or redistributed without written permission.

 
7. Disclaimer

  • This website does not provide emergency mental health services. If you are in crisis, please contact emergency services or the nearest hospital.

  • Counselling outcomes may vary and are not guaranteed.

  • This Site and its services do not replace the need for medical or psychiatric assessment where applicable.

 
8. Limitation of Liability

To the extent permitted by South African law, the website owner shall not be held liable for any loss, injury, or damages arising from the use of this Site or its services.

 
9. Changes to Terms

The owner reserves the right to update or modify these Terms at any time without prior notice. Continued use of the Site constitutes acceptance of any changes.

 
10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of South Africa. Any disputes arising under these terms will be subject to the exclusive jurisdiction of South African courts.

 
11. Contact

For any questions regarding these Terms, please contact:
📧 admin@itumelengphillips.co.za
🌐 www.itumelengphillips.co.za

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